Prepared exclusively for Dr. Hoe Yut Hung, Founder & Medical Director, MyClinic Malaysia
Strategy Audit & Proposal · August 2026

The business has scaled to 22 branches. The website hasn't.

We audited myclinic.com.my page by page. Here's the gap between how big MyClinic has grown and what the site is actually built to do — and the fix.

MyClinic today
Branches nationwide + Jakarta22+
Credentialed doctors30+
Treatment categories12
Years operating10+
myclinic.com.my today
Category pages with real copy0 of 12
Doctors linked from treatment pages0 of 30+
Branch landing pages for Google0 of 22
FAQ schema / AEO structureNone found
Prepared for
Dr. Hoe Yut Hung, Founder & Medical Director
Site audited
myclinic.com.my
Prepared by
Sean Gerard, Marketing Director, Mapletree Media
Part 1 — The Audit

Six things costing you patients today.

Not style opinions — each one is tied to how Google's ranking systems, AI answer engines (AEO/GEO), and MyClinic's own growth goals actually work.

🔬
Device-first copy meets a patient-first search
The problem
PicoSure page opens with "Picosure utilizes a 755nm wavelength..." — before ever mentioning pigmentation or who it's for.
View live page →
Why it matters (AEO)

Google's helpful-content system and AI engines rank & cite pages that resolve the searcher's actual question ("why is my skin uneven") — not spec sheets. This is the exact structure behind every AI citation Beauty Insider has won.

Cost to the business

Paid and organic traffic you're already earning bounces before ever seeing why MyClinic is the right choice.

→ Rebuild concern-first: what it is → why it happens → who it's for → the technology as the credible answer.
📄
Category pages carry zero topical authority
The problem
"Pigmentation & Melasma" — the highest-intent page in that category — has zero body copy, just six unlabelled thumbnails.
View live page →
Why it matters (AEO)

Search engines use category ("hub") pages to judge topical depth. An empty hub reads as thin content — there's nothing for Google or an AI engine to extract or cite as an answer.

Cost to the business

This is the single highest-volume page per category — leaving it empty caps the entire business line's organic ceiling.

→ Rebuild as a decision guide: concern breakdown, comparison, FAQ, one CTA.
🤖
Structurally invisible to ChatGPT & Gemini
The problem
No FAQ schema, comparison tables, or direct-answer blocks found anywhere on the site.
Why it matters (AEO/GEO)

AI answer engines extract structured answer blocks, not full pages. Without that structure, even good content is technically unreadable to them — the gap AEO exists to close.

Cost to the business

A fast-growing share of patients now research treatments through AI before Google — that channel is currently 100% ceded to competitors.

→ FAQ schema, comparisons and "best for" answer blocks, sitewide.
📝
One form, treating every visitor the same
The problem
The homepage, PicoSure page and Botox page all share the same generic contact form.
Why it matters (UX)

A homepage visitor and a Botox-page visitor are at different decision stages. Treating them identically discards the strongest intent signal on the page.

Cost to the business

Across 22 branches this compounds — thousands of monthly visitors funnelled into one undifferentiated form instead of a branch- and treatment-specific booking path.

→ Treatment-specific CTAs, WhatsApp-first booking, pricing transparency where compliant.
🩺
30+ doctors carry zero E-E-A-T weight online
The problem
Not one treatment page links to the credentialed doctor performing it.
Why it matters (E-E-A-T)

E-E-A-T is Google's own ranking framework for medical content, and the same signal AI engines use to decide who to trust and cite. No visible doctor, no trust signal — regardless of treatment quality.

Cost to the business

MyClinic's real competitive advantage — scale of qualified doctors — is invisible to the systems that would reward it most.

→ Doctor-reviewed byline + bio link on every treatment page.
📍
22 branches, zero footprint in local search
The problem
Every branch exists only as a dropdown option inside a contact form — no dedicated page for any of them.
Why it matters (Local SEO)

Google resolves "near me" and location searches at the page level, not the domain level. No page, no local ranking, no maps-pack placement.

Cost to the business

22 branches × 12 treatments of local, high-intent search volume — currently worth zero, and the fastest lever to fill appointment slots branch by branch.

→ Templated branch landing pages, rolled out across all 22 locations.
The proof it works
Part 2 — Proof, not theory

This isn't a one-off. It's the standard across every account we run.

Search performance and AI citations aren't isolated wins on one client — they're consistent across the clinics and brands we work with in Singapore and Malaysia.

17.4M
search impressions — Beauty Insider SG+MY, 6 months
174,573
organic clicks — Beauty Insider SG+MY, 6 months
4 AI engines
Google AI Overview, ChatGPT, Gemini & Perplexity — all citing our content
2,000+
SEO & website projects delivered since 2006
ClientResultData
Anna Hoo Clinic (Malaysia)Search impressions, 3 months67,300
Dr Anne Skincare (Malaysia)Search impressions, 3 months502,000
Kens Apothecary (Malaysia)Search impressions, all-time1.76M
Pretty Pets Kennel (Singapore)Growth in organic clicks+941%
Self Medical Aesthetics (Singapore)Growth in organic traffic, 2 months+186%
Dr Nazelia Clinic (Malaysia)Clicks, single month+267%
Where this shows up on ChatGPT, Gemini & Google AI Overview
🤖 Google AI Overview
Beauty Insider Malaysia
"halal makeup ideas for Hari Raya"
Cited 3 separate times within a single AI answer.
🤖 Google AI Overview
Beauty Insider Singapore
"best Face Oil Singapore"
Listed as a top source alongside Kiehl's product recommendation.
💬 ChatGPT + Perplexity
Anna Hoo Clinic (Malaysia)
"Hyaluronic Acid Fillers Malaysia," "GentleYAG treatment"
Cited directly in the answer and featured in the sources panel.
🤖 Google AI Overview
Anna Hoo Clinic (Malaysia)
"MultiFrax Treatment Malaysia guide," "Oligio X Treatment"
Source-panel visibility on both high-intent treatment searches.
🤖 Google AI Overview
Dr Anne Skincare (Malaysia)
"hyaluronic acid hydrating essence," "argireline serum smile lines"
Cited in the AI Overview body copy and product panel for both.
💬 ChatGPT
Dr Anne Skincare (Malaysia)
"Soothing Gentle Cleanser," "Night Treatment Skin Pudding"
Appears prominently in ChatGPT's response and cited sources.
Case Study Spotlight
DN
DR NAZELIA CLINIC

From empty category pages to Page 1 — in one quarter.

Dr Nazelia Clinic: a multi-branch Malaysian aesthetic clinic, same device-first, empty-category-page problem MyClinic has today. We rebuilt it concern-first with AEO structure. Here's the before, the after, and three months of live data.

Before

drnazeliaclinic.my

  • Device-led homepage, no clear patient journey
  • Treatment pages led with product features
  • No concern → treatment navigation
  • Branch info buried in one WhatsApp link
What changed in AI
  • 28 sessions arrived from ChatGPT + Gemini in July alone
  • Those sessions converted at 22.2% — vs. 9.4% for standard organic search
  • Patients arriving via AI have already had the clinic recommended to them before landing on the site
  • Same AEO structure we're proposing for MyClinic's 12 categories
Why Mapletree Media
One Team, Not Five Vendors.
Every Discipline, Under One Roof.

One retainer. One accountable team — not five agencies who've never spoken to each other about your brand.

Meet the Team →
✍️

SEO-Trained Writers & Copywriters

In-house editorial team, not freelancers.

🤖

SEO & AEO Technical Team

Structure, schema, and AI-citation engineering.

🎥

Videographers & Photographers

Full production crews, Singapore & KL.

💻

Front-End & Back-End Developers

Custom builds, no template shortcuts.

🎨

Creative & Design Team

Visual identity kept consistent everywhere.

🤝

Client Servicing Team

One accountable contact, not a ticket queue.

Why not a generic web agency?

The difference is who writes it, and whether AI trusts it.

Mapletree MediaGeneric web/SEO agencyKeep site as-is
KKM/MOH compliance fluencyBuilt inRarely industry-specific
Owned editorial authority AI citesBeauty Insider, 17.4M+ impressionsNoneNone
Concern-first landing pages, provenLive on Dr NazeliaTemplate-drivenDevice-first, as-is
Branch page rollout at scaleTemplated for 22+ locationsPriced per page, slowDoesn't exist
Part 3 — The Proposal

Two phases: rebuild it right, then keep compounding.

Phase 1 rebuilds the site's foundation, content-out. Phase 2 is the 12-month engine that keeps content growing and AI citations compounding — the same structure behind the Dr Nazelia results above. Pricing benchmarked to current Malaysian digital agency rates for equivalent scope.

Phase 1 · Platform Rebuild (One-Time)
MYR 98,000
paid across 3 milestones

We start with the content, not the design. Every page is written patient-first and structured to be AI-citation-ready — working with our SEO and AI-compliance team — before a single screen is designed. Design and build follow the content, not the other way round.

Scope of work
  • Technical & UX audit — full patient-journey mapping across homepage, categories, treatments and branches, not just a speed/tech checklist
  • Content strategy & copywriting for all 12 category pages + 40 priority treatment pages — concern-first, KKM-compliant, structured for AI citation from the first draft
  • UX/UI design built around that content — homepage + reusable templates for category, treatment and branch pages
  • Front-end build on staging site — mobile-first, FAQ/schema markup, doctor-bio linking
  • First 6 branch landing pages populated (KL / Selangor / JB cluster) as the template proof-of-concept
Phase 2 · 12-Month AEO/SEO Retainer
MYR 120,000
over 12 months (~MYR 10,000/month) · starts once Phase 1 is live

The same 10-point SEO & AEO framework already running on our client accounts — keyword research, content optimisation, technical audits and reporting, applied to MyClinic every month for a full year.

Monthly scope of work
  • Keyword research & analysis — clinical, treatment and branch-level search terms
  • Content optimisation across category & treatment pages, ongoing
  • 4× AEO-structured blog articles/month — KKM-compliant, SEO-trained writers
  • Technical SEO audits — page speed, mobile, schema markup, indexing
  • URL structure & internal linking optimisation sitewide
  • Remaining branch landing pages rolled out progressively — full 22-branch coverage across the 12 months
  • Monthly monitoring & reporting — rankings, impressions, AI-citation tracking
  • Ongoing SEO/AEO strategy — adapting to search & AI model changes

Figures indicative — confirmed in writing after the technical audit.

Media Exposure
Media Exposure — Beauty Insider Malaysia
Beauty Insider Singapore
Beauty Insider Malaysia

Independent of the site rebuild: editorial reach for MyClinic's treatments and Dr. Hoe himself.

Beauty Insider Malaysia is Malaysia's #1 aesthetics & beauty editorial platform — ranking Page 1 on Google and cited directly inside Google AI Overview and ChatGPT for treatment searches, as shown above.

17.4M
search impressions, SG+MY, last 6 months
Page 1
ranking for high-intent treatment searches in Malaysia
Cited by AI
Google AI Overview, ChatGPT & Perplexity already reference BI
Real examples — click through to see them live
MyClinic Full Category Authority Package
12× Special Reports (one per treatment category) + 6× Exclusive Write-Ups (5 treatment deep-dives + 1 Founder Interview with Dr. Hoe)
12× Special Reports — Treatment Guides
200K guaranteed Meta reach each · MYR 5,000 each
MYR 60,000
6× Exclusive Articles / Founder Spotlight
100K+ reach each, whitelabel rights · MYR 8,400 each
MYR 50,400
EDM Blasts — 1 per Special Report, to 18,000+ subscribers
included
Included
Book & Go Integration + social amplification per piece
included on every Special Report & article
Included
Guaranteed combined reach (Meta)3.0M+
À la carte valueMYR 110,400
Bundled investment — save 32% (MYR 35,400 off)MYR 75,000
Ask about this →

*Every Special Report and Exclusive Article includes Book & Go integration, one EDM blast, and social media sharing on Instagram/Facebook per piece. Guaranteed Meta reach is locked in per Special Report / Exclusive Article — not averaged across the package. Payment: 50% on confirmation, 50% on completion. Topics and treatment selection fully flexible.

Two independent ways forward, Dr. Hoe.

Website/SEO rebuild and Beauty Insider media exposure are separate — run one, the other, or both.